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You're all set.
Crystal has everything she needs. Your diagnostic session is where the real work starts — your 90-day plan is delivered via Loom within 72 hours of that call.
Your engagement — what happens
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Crystal reviews your intake + docs
She identifies your biggest constraint, maps the gaps, and comes to the diagnostic session ready to build — not to ask surface-level questions.
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Your diagnostic call
Crystal knows the foundation. This call is where she exposes the gaps and leaks — the real constraint your business is sitting on. Come ready to be honest.
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Your 90-day plan + client portal — delivered via Loom + email
Within 72 hours of your diagnostic call, Crystal sends your full 90-day roadmap as a Loom recording, along with access to your client portal — delivered to your email. Bookmark the portal; everything lives there.
Loom + email
Within 72 hours
Full 90-day plan
Your COO Support Line — VIP only · 4 submissions per month
Direct access · throughout your 6–12 months
COO Support Line
A VIP-only benefit. Four submissions per month where Crystal goes deep on your real work — your build, your code, your offer, a decision you're sitting on. She reviews it line by line and responds via Loom inside your portal. The standard tier does not include the Support Line.
What this is
Direct access to Crystal — COO-level guidance on your specific situation. Not a template response. Not a generic answer. Crystal knows your plan, your numbers, and your constraint.
How it works
Submit your work — including the actual AI code. Crystal goes into the build, plays with it, adds it into her own code, and sends it back with the changes she made and what she recommends — via Loom within 72 business hours, inside your portal.
What you can submit — VIP · 4 per month
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AI code + builds
Your actual AI code, automation, prompt chain, or GHL build. Crystal goes into the code, plays with it, and sends it back with the changes she made and what she recommends.
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AI questions, workflows + processes
An AI workflow you're building, a process you want tighter, a question on how to wire something up. Submit it and she'll show you exactly how she'd run it.
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Work to review
A sales page, landing page, email sequence, SOP, offer, or funnel — anything that needs a strategic second set of eyes before you ship or hand it off.
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A decision you're sitting on
Stuck between two paths. Submit the context, the options, what each one costs you, and what you're afraid of. She'll tell you which way to go and why.
Crystal responds via Loom within 72 business hours.
Check your portal and your email — and check spam if you don't see it within 3 business days.
Biweekly COO Office Calls — both tiers
Every two weeks — live group call
COO Office Calls
Live group call, one hour, every other Wednesday. You bring your hardest call, your build, your bottleneck — Crystal works through it in real time and you watch how a COO actually thinks. Both standard and VIP. 2 calls per month.
What to bring: The one decision that has been sitting the longest. The constraint that showed up this week. The thing you've been avoiding saying out loud. Come prepared — these calls move fast.
COO Office Hours — open line
Open written line · 9–4 PT
COO Office Hours
Not a call — a live written line where you ask anything as it comes up: an AI build, an ops decision, a thing that stopped landing, a gut-check before you commit. Standard runs biweekly on Wednesdays. VIP runs every week, Tuesday and Thursday.
How to use it: Drop your question the moment it comes up — whatever you'd ask your fractional COO the day you need to ask it. Crystal's in the line all day on office hours days.
1:1 COO Strategy Call — VIP only
Private · monthly · VIP only
1:1 COO Strategy Call
A private, one-on-one strategy hour with Crystal every month — just your business, your numbers, your next move. No group, no waiting your turn. Each call is informed by the last, so the decisions get sharper over time. VIP only.
What to bring: Your before and after on the KPIs that mattered this month. What you built. What didn't hold. Where you're ready to go next. The more honest you are, the sharper the next plan will be.
Check your email for a calendar confirmation — and check spam if you don't see it.
Questions before your session?
[email protected]